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Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎10-21-2026 08:14 AM

HP Recommended
Product: HP DeskJet 2722e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi, my printer is offline. I replaced the cartridge today but it has not printed any document ssent to the printer.

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1 REPLY 1

‎10-21-2026 08:46 AM

HP Recommended

Since the printer went offline after you replaced the cartridge, try restarting both the printer and your Wi-Fi router first. Make sure the printer is connected to the same Wi-Fi network as your computer. You can also open the HP Smart app to check the printer’s connection status.

If it still shows as offline, try running the HP Print and Scan Doctor tool to help find the problem: https://support.hp.com/help/printscandoctor

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