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Message 1 of 2
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Flag Post

Password Prompt for Setting up Wireless network

HP Recommended
Deskjet 4729
iOS

Hi All,

 

My Deskjet Printer was previously connected to a wifi network. Now that i had to change the internet service provider and  my router, when i'm trying to set up the printer to add into my network, it is asking for a printer password. I have tried the WPS Pin, the Wifi Direct Pin, but it's not working. So i tried to use the EWS password which was default and even that didn't work. Tried resetting the EWS password by using a method found in HP community itself, but didn't work. Request your help in solving this issue 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Lijoy, Welcome to HP Support Community!

 

To reconfigure the printer, follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change.

 

Additionally, refer to the document Connect to a Wireless HP Printer for help.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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