Password recovery

[Bakid]

how do I retrieve my password on a desk jet hp2800e printer

[VikramTheGreat]

Hi @Bakid,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you need to retrieve the Wi-Fi password for your HP DeskJet 2800e printer, here are the steps:

Option 1: Print the Network Configuration Page

1. On the printer control panel, press and hold the Information (i) button until the report prints.
2. Look for SSID and Password under Wireless Settings. 
   • This shows the printer’s Wi-Fi Direct password (used for direct connection).

Option 2: Use HP Smart App

1. Open HP Smart on your phone or computer.
2. Select your printer → Printer Settings → Advanced Settings.
3. Under Network Settings, you can view or reset the Wi-Fi Direct password.

Option 3: Restore Network Defaults

If you forgot the password and cannot retrieve it:

1. On the printer, press and hold the Wireless and Cancel (X) buttons together for 5 seconds.
2. This resets the network settings so you can reconnect with a new password using HP Smart or Wireless Setup Wizard.

💡 Important: If you’re trying to find the password for your home Wi-Fi (not the printer’s Wi-Fi Direct), you’ll need to check your router or device settings. HP printers do not store your router password in a readable format.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat