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HP ENVY 6032e All-in-One Printer

Today it printed a page almost blank but I hadn’t asked it to and a small pink light flashed which I hadn’t seen before

1 REPLY 1
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Hi @Mrspink5-_,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like your HP ENVY 6032e printer might be experiencing an issue. The almost blank page printing unexpectedly and the appearance of a small pink light could indicate a few different things.

 

  • Low Ink or Toner: Sometimes when ink or toner levels are low, the printer might print faintly or partially. Check the ink or toner levels to see if they need replacing.
  • Misaligned Cartridges: If the ink cartridges are misaligned or improperly installed, it could cause printing issues. Try removing and reseating the cartridges to ensure they are properly installed.
  • Printer Settings: There might be a setting enabled on the printer that's causing it to print unexpectedly. Check the printer settings to see if there are any print jobs queued or if there's a setting that might be causing the issue.
  • Printer Hardware Issue: It's possible there could be a hardware issue with the printer itself. 

 

Regarding the small pink light, it could be an indicator light signaling an issue or status change.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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