Print Issue & deleting

[Mun24]

I have 3 pages waiting to be printed, and I want to delete them as I cannot get them to print.  How do I delete them, as seen in the screenshot?

[Dragon-Fur]

@Mun24 

Welcome to the HP Community --

Windows provides print queue options.

Start here:

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Windows - Print Queue / Print Service Reset

• In most cases, after a print job has been accepted, it is turned over the Windows Print Services for completion. 
• When a job is "stuck in the queue", it is sometimes because Print Services is stuck or otherwise “broken”.
• If the job is accepted and quickly disappears, it is perhaps the result of incorrect Temp folder permissions.

HP Document

HP Printers - Print jobs stuck in print queue

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Windows - Details > Manual Queue Reset

> > > Windows 10 / Windows 11 < < <

Windows Start > Search for “Services”

Optional > Right-Click and Pin to Start / Taskbar > Open Services App

> > > Windows 10 < < <

Control Panel > icon view > Administrative Tools > Services

Next,

Scroll down, find, Right-Click, and Stop Print Spooler Service

Open File Explorer (formally Windows Explorer)

Navigate to the PRINTERS folder

NOTE: Folder might be hidden.

C:\Windows\System32\spool\PRINTERS

OR

C:\Windows\System\spool\PRINTERS

Delete any files found in folder 

Start Print Spooler Service

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What else?

==========================

Windows - Print Job Controls

Depending on the printer model, you can also exert job control within Settings > Bluetooth & devices > Printers & scanners > Select Printer model

Print Queue Management - Set up "Save a print job to reprint later"

Print Queue - Job Pause, Restart, Cancel

The "reprint" feature must be set ahead of time to "Keep printed documents".  (The feature is not switched on by default.)

This method requires that the user base (those people submitting print jobs) do not change the print queue by removing entries.  If the full driver printer software is corrupted, reloaded, or removed, the job queue data is lost.

Save jobs to be reprinted later

The following applies to recent versions of Windows and a printer for which the Full Feature Software / Full Solution Software has been installed.

 Windows 10

Control Panel > icon view > Devices and Printers 

Right-Click on your Printer > Printer Properties

(If necessary) Change Properties

Tab Advanced

Select Keep printed documents > Apply > OK

Windows 11

Settings > (Bluetooth & devices) > Printers & scanners > Select Printer >

Printer Properties > Tab Advanced

Select Keep printed documents > Apply > OK

Next,

When jobs are saved in the queue, they can be printed again later.

Windows 10

Control Panel > icon view > Devices and Printers 

Double-Click on your Printer

Double-Click on See What's Printing

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Windows 11

Settings > (Bluetooth & devices) > Printers & scanners > Select Printer >

Open Print Queue

OR

More devices and printers settings

Double-Click on Printer

Double-Click on See What's Printing

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Reprint your Job

Windows 10 / Windows 11 "See what's printing"

Single-Left-Click on a job that you want to reprint to highlight that entry

Right-Click on the highlighted job > Restart

Windows 11 "Open Print Queue"

Left-Click on the job to be reprinted > Select Restart

IMPORTANT

Removing / Reinstalling the printer software resets this option back to default (printed document list is not saved).

Printer_Properties_Reprint_9

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Message Content References

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

[Mun24]

Can you speak in other terms. This string is quite hard to understand.