• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Hello. Through the app the option on my printer HP MFP178nw to print anywhere does not appear active. Is this supposed to be like that?

3 REPLIES 3
HP Recommended

Hello @CTK78 , how are you ?

 

The driver may not be installed correctly.

Try installing it below:

 

https://support.hp.com/us-en/drivers/swdetails/hp-color-laser-mfp-170-printer-series/model/24494366/...

 

Best regards


Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
HP Recommended

Thank you. Very much. Unfortunately it did not help. I read somewhere they not all printers are compatible with this function. Don’t knowing this model is?

HP Recommended

Apologies for jumping in unannounced.

 

@CTK78 

 

Short version --

Unfortunately, it wont work.

According to the documentation, your printer is not eligible to use Print Anywhere.

 

Where the printer eligible, (re)installing the setup would have added the setup.

 

Set up / enable HP+

HP+ printer setup help

 

 

Details

 

Print Anywhere is the replacement for the old ePrint technology.

 

Although Print Anywhere shares some of the under-carriage (under the hood) coding structure with the old ePrint tech, the Print Anywhere interface is different.

 

Print Anywhere is accessed from within the HP Smart / HP App.

 

Your printer is neither an HP+ eligible printer nor is it on the list of select non-HP+ printers that support Smart Advance features, including Print Anywhere.

 

====  ====  ====  ====  ====  ====

 

Premium Print and Scan Features

 

 HP printers - Using advanced scanning features (HP App)

 For example,

FAQ

  • What is the HP Smart App and its requirements?
  • What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
  • What do I do if the advanced scan features are missing (HP Smart app)?
  • Which non-HP+ printers are eligible for HP Smart Advance?

 

====  ====  ====  ====  ====  ====

 

Mobile Printing – Mobile Options for Printers

 

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

If needful, Open the section for your printer series > 

Use Cntrl-F and Search for your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

Note:

This list only includes consumer printers.

If you have an HP Enterprise printer, go to

 HP LaserJet, HP OfficeJet Enterprise, HP PageWide - Printers that can use mobile printing solutions

 

 

Color Laser MFP 170 series:

Color Laser MFP 178nw, 178nwg

Color Laser MFP 179fnw, 179fwg

HP app / HP Smart app (recommended)

HP Print Service Plugin

Apple AirPrint

Wi-Fi Direct

Samsung Print Service Plugin

Mopria Print Service

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Color Laser MFP 178nw  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.