Print spooler test could not be completed. what does this mean & how to fix it

[zoemae]

Print spooler test could not be completed   How to fix this?

[Treeko]

Hi @zoemae,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing Print Spooler issues with your windows 11 device connected to printer.

SPOOL.SVC is an operating system function which carries files through the operating system for printing. It must be started (active) to be able to print or access any printer's functions. This file usually starts automatically with Microsoft Windows, however operating system issues may cause it to become stopped. You cannot uninstall or reinstall a driver while this service is stopped.

Please try the following to start the service again:

Click START, right-click MY COMPUTER, and select MANAGE.

On the left column, double left-click SERVICES AND APPLICATIONS, then click SERVICES.

Locate and highlight the PRINT SPOOLER on the list of Services.

Click START THE SERVICE.

If other errors still occur and the spooler service cannot be started, there is another issue within the operating system itself.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support