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‎06-06-2021 12:03 PM

HP Recommended
Product: HP Envy 5660
Operating System: macOS 10.15 Catalina

Yesterday my printer printed out a "HP NEtwork Configuration Page" all on it's own (I wasn't even home). I 've been looking it up, and have been reading about printer hacks so I'm a little concerned. I keep getting sent in circles on the HP support page, and can't find a direct way to contact them to ask. I'm also with HP Ink so I thougt it wise to check to see if this is something I should be concerned about? My printer is several years old. Anyone else had this experience?

Category:
1 REPLY 1

‎06-07-2021 04:05 AM

HP Recommended

Hi @char_renee,

 

I'd like to help!

 

The printer cannot be used unless someone is connected to the same wifi network.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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