Printer Internet Icon

[CCCrotty]

I cannot connect printer to the internet. Display no longer has internet icon

[Jay_G24]

Hi @CCCrotty,

Welcome to the HP Support Community

I'd like to help!

I understand you are unable to connect the printer to the network, display is missing the wi-fi icon.

Try the below suggestions -

 Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware

Use the printer control panel to connect your printer to your network.

Connect the printer to the Wi-Fi network (printers with a touchscreen)

Use the Wireless Setup Wizard from the printer control panel to connect the printer to your Wi-Fi network.

• Place the printer near the network router.
• Make sure paper is loaded in the main tray, and then turn on the printer.
• From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
• Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.
• From the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard.
• Select your network, and then enter the password.

NOTE:If the Wireless Setup Wizard is not listed, select Wi-Fi Protected Setup or WPS, select Push Button, and then follow the steps to connect to the network.

For alternate methods , you may refer to -No Connection after Router or Wi-Fi Settings Change

Hope this helps! Keep me posted. 

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