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‎01-07-2022 11:48 AM

HP Recommended
Product: HP Deskjet 3755 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

I recently upgraded my HP Envy TS m6 Sleekbook from the Windows 8.1 to 10. Since doing that, I have not been able to properly connect to my printer (which can be connected to laptop by cable or wifi). If can be found both ways but when I go to print something that isn't internal to the printer, nothing prints. The printer also keeps saying I need to align the printheads but the internal test page that prints doesn't show it does. I have clicked to align them anyway because the error doesn't go away but then I get an error screen telling me to please fix the error before proceeding but never tells me what the error is. I've working on this for two days now and I am utterly frustrated. Please help.

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