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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended

Hi good days,

I need your support.

We have HP Laserjet 700 Color MFP M775 printers in our office.We created special printer HPAC DRA server  and add them in one group in order to using them with smart card.We also bought license and license will expire in 2038.Everything was working perfectly,once users supplied their domain name and password with cmart cards,credentials saved in server.

Last 2 month suddenly some printer started to not working.Even if credentials are correct the error message come 'The credentialls you supplied are incorrect'.We tried restore confiogurations,uninstall and install HP agent non of them worked.

Can you provide us with any solutions ?

Thanks in advance.

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