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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I tried reseting the printer and router even changed locations of the printer aswell as turning off devices and back on again and still wont connect even to HP smart. It gives me a eroor on HP smart saying its offline even though it detected it online.

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HP Recommended

This video shows you what to do when your printer is offline:

 

HP employee. Not official HP support, just a volunteer on the support site.
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