Printer PIN doesn’t work

[ClementB]

Hi,

I recently picked up a DESKJET 2700e in the street. Lucky me.

However, when I try to link it to the HP app and my network, I go on the wifi settings and it asks for a password. 
I tried the PIN written on the serial sticker, but it won’t work. 
I looked a bit everywhere for configurations tutorial and tried the WPS connection but it failed too.

Any advice? 

Thanks in advance!

[Nal_NR]

Hi @ClementB,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

We have to perform a Semi Full Reset to unlock the features of the printer/Reset the password. 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name, or simply click on this link.

Hope this helps! Keep me posted. -

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