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‎08-05-2021 05:50 PM

HP Recommended
Product: 7640

IPad Air is now requesting username and password in order to print. Did not do this before we moved and I let someone else use the printer (HP ENVY 7640).

 

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1 REPLY 1

‎08-09-2021 03:41 AM

HP Recommended

@MEW13, Welcome to the HP Support Community! I’m here to help.

 

I understand you are trying to print from your iPad. To assist you better, kindly send a picture of the error.

 

Make sure the iPad and the printer are connected to the same wireless network.

 

You may use the HP Smart app or the AirPrint option to print.

Refer to - HP printer setup (Apple AirPrint for iPhone, iPad)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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