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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet 2720e All-in-One Printer
macOS 10.15 Catalina

I am very sick of navigating through many online bits of advice about why my new printer all of a sudden isn't connected to WIFI. I've done about an hour of things that have been suggested and am once again about to throw it out the window... ha. Please advise a simple solution to stop the blue blinking. 

(i have unplugged, pressed info and resume and other stuff)

Thank you! 

1 REPLY 1
HP Recommended

Hi @ihateprinters11,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you have an HP HP DeskJet 2720e All-in-One Printer and you need help with connecting it your WiFi router. Let's restore the printer network back to defaults and setup the unit back to your Wi-Fi and add it on your PC. Kindly follow the below steps to resolve the issue.

 

Restore Wi-Fi setup mode on the printer

  • Press the Cancel button to ready the printer.
  • Press and hold the Wireless button and the Cancel button at the same time for five seconds until the Power button starts blinking.
  • NOTE: Your control panel might look different than the following example, but the steps are the same.

Button presses to restore wireless settings

  • Wait until the blue Wireless button light blinks continuously.
  • Within two hours, return to the app or software to find and add your printer and complete the setup, please follow the instructions on this link to connect the printer back to your PC.

You may also Update printer firmware and Update software on Mac.

 

If the issue persists you may try connecting the printer to your PC in a different method and then we can convert that connection to Wireless. Please refer this link

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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