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Common problems for Connectivity Issues
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HP Envy pro 6455
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Purchased a used printer. Trying to set it up but do not know the WiFi password. Is there a way to reset?

1 REPLY 1
HP Recommended

@Nicola_Gabe, Welcome to the HP Support Community! I’m here to help.

 

I understand you are trying to connect the printer to the wireless network. I believe you have a personal wireless router.

The printer has nothing to do with the wireless password. It is the password for your router. If you are not aware of it, you may refer to - Find the wireless network password or PIN to connect an HP printer or contact your internet service provider for assistance.

 

To know how to connect the printer, refer to - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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