Printer admin reset on ColorLaserJetPro MFP M277dw

[DrewDH]

My color LaserJet Pro MFP M277dw has an admin password for the printer and I cannot recall it.  I would like to make some changes to the printer settings but I can't without the admin password.  Any advice would be appreciated.  Thanks. 

[Nal_NR · Accepted solution]

Hi @DrewDH,

Welcome to the HP Support Community

Not to worry I will help you to get a resolution to resolve the issue.

Let's perform an NVRAM reset to restore the printer to its original settings.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!