Printer can’t find my new network

[Bowtie]

I installed a new network. I can’t get my ENVY 6055e to connect to the new network.

[Meghana_10]

Hello @Bowtie, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP Envy 6055e printer. 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

To help us get started on resolving your issue, could you please try a few troubleshooting steps provided below so that I can assist you further?
 

Steps to Reconnect Your Printer

1. Restore Wi-Fi Setup Mode

• Make sure the printer is powered on.
• Press and hold the Wireless button (at the back) for about 5 seconds.

2. Wait for Setup Indicator

• The light bar will blink, then turn solid purple or blue.
• This indicates the printer is ready for setup.

3. Open HP Smart App

• Launch the HP Smart app on your phone or computer.
• Click “Add Printer” or tap the plus (+) icon.

4. Reconnect to Wi-Fi

• Follow the on-screen instructions.
• Select your 2.4 GHz Wi-Fi network.
• Enter the Wi-Fi password to complete the setup.

Restart Everything: Restart your router, printer, and computer if the app cannot find the printer.
 

Take care and have an amazing day!