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‎05-09-2022 07:23 PM

HP Recommended
Product: inkjet 6978 printer
Operating System: Other

I am experiencing the same issue as quite a number of users where the printer cannot connect to web services.  I have gone through the factory reset, disabled and re-enabled web services and ensured it has the latest firmware.

 

https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/web-services-is-stating-he-printe...

and several other threads.

 

Any suggestions?  Other functions are fine on the printer.

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