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My internet went out over the weekend, my printer will not print the alignment page, because it says it needs to be connected to the internet to use the print cartridges.  I cant get to the screen to connect it to the internet because it is stuck on the print alignment screen, which it will not do because it won't use the print cartridges.  I have reset this printer about a dozen times.  Please help!!!

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Hello @Jenna98 , 

 

Please, try the procedures below:

 

HP inkjet printers - Alignment issues and errors | HP® Support

 

Best regards


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