Printer connection to wifi

[Shorty63049]

I can't connect my HP envy 6052e printer to my Wi-Fi.

[Garp_senchau]

@Shorty63049, Welcome to HP Support Community 😀,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check the Basics

• Ensure your printer is powered on and ready (the power light should be on).
• Check your Wi-Fi connection on the device you’re trying to print from. Ensure that the network is active, and the device is connected to Wi-Fi.

Restart Devices

• Restart the printer: Turn it off, wait a few seconds, then turn it back on.
• Restart your router: Unplug it for about 10 seconds and then plug it back in.
• Restart your computer or smartphone: This can help reset any temporary network issues.

Use HP Smart App

• If the manual setup doesn’t work, use the HP Smart app on your phone or computer to help with the connection.
• Download and open the app, then follow the prompts to add your printer.
• If you’re using a computer, make sure to install the printer driver from the HP website.

Check for Network Issues

• Ensure the printer is within range of your Wi-Fi router. If it’s too far away, move the printer closer to the router.
• Make sure the printer is connected to the correct Wi-Fi network (check if it's the 2.4GHz network, as many printers do not support 5GHz).
• Disable MAC address filtering on your router (if enabled), as it can block your printer from connecting.

Check for Firmware Updates

• Sometimes, the printer may need a firmware update. Check for updates through the printer’s control panel or via the HP Smart app.

Reinstall Printer Drivers (if using a computer)

• Uninstall the printer driver from your computer, restart the computer, and then reinstall the driver from the HP website or through the HP Smart app.

You can also take a look at these helpful guides for troubleshooting Wi-Fi issues and restoring your Wi-Fi setup.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.

Take care and have a good day 😇.

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Regards,