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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OFFICEJET PRO 6960

I have been having issues with my printer connectivity for a while now. The printer shows the WiFi as connected and a blue WiFi symbol. Anytime I want to use the printer I cannot find it available. I have found a solution to this which is very annoying. Every time I want to use the printer I need to switch my router on and off. Any solution would be appreciated. Also this problem occurs when using any device

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