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‎03-21-2024 08:29 AM - edited ‎03-21-2024 08:46 AM

HP Recommended
Product: HP Color LaserJet Managed E55040dw

I am trying to print from a iPad Pro and iPad to a HP color laser jet.  Frequently, the printer doesn’t even appear as an option for a printer, despite being plugged in and appearing to be working normally. Sometimes it does show up as available and then it takes a long time to load before printing, showing a spinning wheels, and then never ends up printing and disappears again. Occasionally I am able to print, and then I get the security warning “the printer _______ appears to be a different printer than the previously used printer with the same name or the connection may not be trustworthy. If this is expected, tap "Continue" When I click continue, it prints. The printer may remain working for a few hours, but then it disappears off the list of available printers again. Also, strangely, other printers that are available are located much farther away (in different buildings), but I am able to print to those. This has been going on for a long period of time. Please help!

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