Printer hook up to server

[Pink2022]

I am receiving a message to hook my printer to the server. I printed a diagnostic page and see that the DNS failed. Is this the problem? I don't know how to obtain the domain either, if I need this. Please advise.

[Dragon-Fur]

@Pink2022 

Welcome to the HP User Community.

Where to start??

I suggest you take a look at your printer's user manual.

Reading the manual chapter on "Connect your printer" provides a good basic explanation and can help you understand the what you need to know and what you need to do.  Note:  The name of the chapter varies by printer / document.

Connections - Automatic or Advanced

Connecting the printer to your home network usually involves either using an Automatic connection method or having to provide the following advanced information during the setup:

• IP Address
• Subnet Mask
• Default Gateway
• DNS Address

What about...

DNS is part of the network connection setup - it has to do with your Internet Service Provider that provides your access to the Internet. 

For example, you might be using Comcast / Xfinity as your ISP. 

Example - USA - Comcast DNS Servers

Comcast DNS Servers

http://www.comcast.com

IPv4 DNS Servers

Primary DNS: 75.75.75.75

Secondary DNS: 75.75.76.76

IPv6 DNS Servers

Primary DNS: 2001:558:feed::1

Secondary DNS: 2001:558:feed::2

Reference - How to find DNS information

Each ISP issues a different network address that you use to connect to their service.

What is my DNS

DNS Servers

DNS server list by country

• Australia
• France
• Global
• New Zealand
• United Kingdom
• United States of America

Public DNS

What if you don't have an ISP - or if you cannot connect using your ISP information?

If you do not have an ISP, or if you are having continuing connection issues, use Google Public DNS.

• Using Google Public DNS

============================================================================

If you need the name of a domain other than the standard "WORKGROUP" used in a home network, you might be trying to connect your unknown printer to a work environment.  Ask your IT department for your domain name.

How to Connect your Printer - Information

Open your Printer HomePage >  Product Home

Open Category Manuals

Open the User Guide

Read the chapter "Connect your printer" (exact name and chapter number varies)

and

Open and Read ...

Wireless Center > Section: Common Questions > Topic Connection Issues

Wireless printing center  > Printer Setup

================   ==================  

More...

Printer Setup / Setup Troubleshooting

HP Printer Setup / Setup Troubleshooting

Restore Network Defaults / Install / Connect

HP printer setup (Wi-Fi network)

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

 Product Home

Enter the type and name of your HP device

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