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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro M404dn
Microsoft Windows 8.1 (64-bit)

The above printer HP Laserjet Pro M404dn intermittently goes offline and I can not get it back on line. I have changed the wired cables several times. All the cables are good. I turned the printer on and off, rebooted my modem. My other printers connected to my network work fine but my computer can not find this printer now. I uninstalled the software from the printer and tried to reinstall but it will not reinstall because my computer does not see this printer. Very frustrated, it is just out of warranty of course. The printer worked fine this morning, now says offline. I have the IP address set at 192.168.0.5.

PLEASE HELP ME, I am about ready to throw the printer in the trash.

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