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Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎09-28-2020 08:51 PM

HP Recommended
Product: M102W
Operating System: Microsoft Windows 10 (64-bit)

Hello,

My printer, LaserJet Pro M102W, was in sleep mode and power light was blinking, I shut it down. Next day printer was offline both USB and Wi-Fi. I have tried all possible means, Scan doctor, re installation (deleting off relevant file from computer too), those were not working.

Reset is not working, pressing and holding the Resume/Cancel button, Wi-Fi and Resume/Cancel button too.

I can turn on or off almost immediately by pressing power button, it was not like this before.

 

Please Help Me, Thank you.

Category:
1 REPLY 1

‎09-29-2020 01:36 AM

HP Recommended

So, your problem is that your computer do not see printer anymore? Show as offline? 

I am not HP emplye.
Say thanks by clicking the Kudos thumb up in the post.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
If my post resolve your problem please mark it as an Accepted Solution
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