Printer is offline

[Vin51]

My printer will not connect to my network. I've tried all the routine resolutions and none work.

[Raj_05]

Hi @Vin51,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Here are some steps you can try if your HP LaserJet MFP M234sdwe printer isn’t connecting to your network.

Check Network Connection:

• Ensure your Wi-Fi network is working properly and that other devices can connect to it.

Restart Devices:

• Restart your printer, router, and any devices you’re using to set up the printer.

Reconfigure Wireless Settings:

• Go to the printer’s control panel, navigate to the wireless settings, and reconnect it to your network. Ensure you enter the correct Wi-Fi network name (SSID) and password.

Check for Firmware Updates:

• Ensure your printer has the latest firmware. You can check for updates via the HP Smart app or HP’s website.

Use HP Smart App:

• Try setting up the printer using the HP Smart app. It can help with network configuration and troubleshooting.

Reset Network Settings:

• On the printer, perform a network settings reset. This option is usually available in the wireless settings menu.

Verify Printer’s IP Address:

• Print a network configuration page from the printer to verify its IP address. Ensure that the IP address is within the range of your network.

Check Firewall/Security Settings:

• Ensure that your router's firewall or security settings are not blocking the printer.

Update Printer Drivers:

• Ensure you have the latest drivers installed on your computer. You can download them from HP’s support website.

Try a Wired Connection:

• If possible, connect the printer to your network using an Ethernet cable to see if the issue persists. This can help determine if it’s a wireless issue or a general network issue.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support