• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Other

printer is unavailable 

1 REPLY 1
HP Recommended

Hi @Sukie3,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

Could you elaborate more on the issue?

 

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

 

Are you getting any errors?

 

May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.