Printer keep saying my Wi-Fi Direct password is incorrect but it is

[Annoyed200011]

My HP smart Tank 515 keep asking me to enter WiFi direct password I follow the printer password but it keeps saying it is incorrect 

[Max3Aj]

@Annoyed200011, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're having trouble connecting to your HP Smart Tank 515 using Wi-Fi Direct, even though you're entering the correct password. Let's walk through the steps to resolve this issue.

Verify the Wi-Fi Direct Password

Make sure you're using the correct and current Wi-Fi Direct password. Here's how to check it:

• On the printer control panel, press the Wi-Fi Direct button (or the Information button if available).
• This will print a Network Configuration Page or Wi-Fi Direct Info Page.
• Look for the Wi-Fi Direct Name (SSID) and Password on that page.

The network configuration page | HP® Support

Reset Wi-Fi Direct Settings (if needed)

If the password still doesn’t work, try resetting the Wi-Fi Direct settings:

• On the printer, press and hold the Wi-Fi Direct button for about 3 seconds until the light blinks.
• This will reset the Wi-Fi Direct settings and generate a new password.
• Print the info page again to get the updated password.

Connect Using Wi-Fi Direct

On your phone or PC:

• Go to Wi-Fi settings.
• Look for the printer’s Wi-Fi Direct name (e.g., DIRECT-xx-HP Smart Tank 515).
• Tap to connect and enter the exact password from the info page.
• If prompted, confirm the connection on the printer panel.

Use HP Smart App (Optional)

You can also connect and manage the printer using the HP Smart app: HP Smart
 

Additional Tips

• Ensure Wi-Fi Direct is enabled on the printer.
• Avoid using old saved passwords, forget the network and reconnect.
• If you're using a mobile device, toggle Airplane Mode ON and OFF before reconnecting.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support