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HP Recommended
Colour Laserjet Pro MPF M281fdw
Microsoft Windows 10 (64-bit)

I am really hoping that somebody can help me. I have looked through the forums and cannot see anybody with a similar problem to me

I have a 3 year old Laserjet Pro MPF M281fdw and suddenly, out of the blue, it has started to reset itself. 

As soon as I turn on the printer it shuts itself down again and gives a "79 Service" Error and then restarts. And then shuts down again. A never ending cycle and so I cannot use it at all.

Really not sure what I can do!!

Can anybody help me?

1 REPLY 1
HP Recommended

Hi @DanielGreen,

 

I'd like to help!

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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