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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Printer keypad

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08-09-2021
03:49 PM
- last edited on
08-09-2021
03:53 PM
by
MayS
My IP, ATT, gives me a password that uses = (equal sign) that does not exist on the printer keypad. Unable to set up wireless printing.
08-12-2021 02:54 PM
Welcome to the HP support community.
I understand that you are unable to set up a wireless connection on the printer, follow these steps to fix the issue.
You can use the HP Smart app and convert the USB connection to Wireless and that should solve this issue.
Here are the steps:-
On the app home screen, look for a Make printing easier by connecting your printer wirelessly message at the top of the window. If it displays, click Learn More to start the guided conversion.
NOTE:If the message does not display, use the method to convert the connection through the HP Printer Setup & Software utility.
Figure : Set up the printer wirelessly in HP Smart

Refer to this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee