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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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Printer not able to connect to identified WIFI nerwork

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MFP M177fw

My printer is able to see my WIFI/Network name but when I select it, the printer is not able to connect after I entered the password of the network. The printer automatically restores the previous settings

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I this your first time connecting that printer to a wi-fi?

Have you made any changes to your wi-fi?



The printer can connect only to 2,4GHz wireless, if you have a new wireless router on 5GHz wireless you can't connect the printer to it.



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