cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Storme269
New member
1 0 0 0
Message 1 of 2
52
Flag Post

Printer not able to connect to identified WIFI nerwork

HP Recommended
MFP M177fw
iOS

My printer is able to see my WIFI/Network name but when I select it, the printer is not able to connect after I entered the password of the network. The printer automatically restores the previous settings

1 REPLY 1
Valsimot
Level 12
Level 12
5,432 5,416 632 896
Message 2 of 2
Flag Post
HP Recommended

I this your first time connecting that printer to a wi-fi?

Have you made any changes to your wi-fi?

 

 

The printer can connect only to 2,4GHz wireless, if you have a new wireless router on 5GHz wireless you can't connect the printer to it.

 

 




My profile on LinkedIn

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation