Printer not connected wi

[Aathu987]

I received a replacement router from Sky last week. It’s the same model as my old router.

My printer was previously connected wirelessly without any issues and we could print from our iPad and iPhone.

Since installing the replacement router, the printer does detect the Wi-Fi network name (SSID) in the wireless setup wizard, but when I enter the password it fails to establish a connection.

I have reset the wireless setup wizard and re-entered the password correctly, but it still won’t connect.

Could you please advise?

Thanks,

[Rita_R2 · Accepted solution]

Hi, @Aathu987, Welcome to the HP Support.

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here are the links which will help to resolve the issue: 

How to Troubleshoot a Wireless Printer Connection | HP Printers | HP Support - YouTube

Reconnect an HP printer to a wireless network | HP printers| HP Support - YouTube

Fix a wireless printer connection | HP LaserJet M207-M212, MFP M232-M237, HP LaserJet Tank printers

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support 

[Aathu987]

I have tried all and still not connected