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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎10-08-2026 05:44 AM

HP Recommended
Operating System: Microsoft Windows 11

Deskjet Printer not connecting to Starlink internet 

Category:
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1 REPLY 1

‎10-09-2026 12:09 PM

HP Recommended

Hi @Trudy100,

Welcome to the HP Support Community.

We'll be happy to help with the wireless connection issue. Since you mentioned a DeskJet printer and that the problem started with the Starlink network, could you please confirm a few details first?

  • What is the exact HP DeskJet model number?
  • Was the printer working normally before you changed to the Starlink router/network?
  • Did you recently change the Wi-Fi network name or password?
  • What error message or light pattern do you see when you try to connect the printer?
  • Is the printer being connected to a 2.4 GHz or 5 GHz Wi-Fi network?
  • Are you setting up the printer using the HP app on Windows 11, or directly from the printer control panel?

The exact printer model is important because wireless specifications and the procedure for restoring Wi-Fi Setup Mode vary between DeskJet models.

Once you provide the exact model and the error you are receiving, we can provide the correct HP wireless setup steps for your printer and help you reconnect it to the Starlink network.

 

Take care and have an amazing day!

I'm an HP Employee.


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