Printer not connecting to WiFi

[Lornna1]

I am having a hard time connecting my printer to my WiFi I have done all the instructions for the WiFi and the printer 

[VikramTheGreat]

Hi @Lornna1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand. Connecting an HP printer to Wi-Fi can be tricky, especially if you’ve already tried the usual steps. Let’s go through a clear, empathetic troubleshooting guide:

1. Check Wi-Fi Basics

• Make sure your printer and computer/phone are on the same network (same SSID).
• Ensure the Wi-Fi signal is strong, and the router is working properly.
• If your router uses 5 GHz only, some HP printers need 2.4 GHz, enable both bands if possible.

2. Restart Everything

• Power off the printer, router, and your device.
• Wait 60 seconds, then power them back on in this order: router → printer → device.

3. Run Wireless Setup Wizard

On the printer’s touchscreen:

• Go to Setup → Network → Wireless Setup Wizard.
• Select your Wi-Fi network and enter the password carefully.
• Confirm connection by printing a Wireless Network Test Report.

4. Use HP App

• Download HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site on your PC or mobile.
• Add your printer and follow the guided steps; it often resolves hidden configuration issues.

5. Check for Firewalls or VPN

• Temporarily disable any firewall or VPN on your computer, as they can block printer discovery.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat