Printer not connecting to Wifi

[ericslittlebaby]

I have recently switched internet providers. I had set up my printer. I went to link it to my T-Mobile home wifi router, but I can not connect to the wifi for my printer. I've followed all instructions from the wireless quick start guide, and still no luck in connecting the printer.

[Kuroi_Kenshi]

Hi @ericslittlebaby,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding connecting your HP DeskJet 2635 All-in-One Printer to your new Wi-Fi network!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart the Printer and Router:

• Turn off your printer and router.
• Wait for about 10 seconds before turning them back on. Sometimes this can resolve network connectivity issues.

Check Connections:

• Make sure your Chromebook is connected to the same Wi-Fi network you’re trying to connect your printer to.
• Ensure your Wi-Fi signal is strong enough to reach the printer's location.

Restore Network Settings on Printer:

• Press and hold the Wireless button and the Cancel button on your printer for about three seconds. This will reset the wireless settings.
• Once done, the printer returns to Wi-Fi setup mode, indicated by the blinking wireless light.

Use the HP Smart App for Setup:

• Download the HP Smart app from the Google Play Store (if not already installed).
• Follow the in-app instructions to connect your printer to the Wi-Fi network. The app helps you complete the setup easily.

Manual Connection via WPS:

• If your router supports WPS (Wi-Fi Protected Setup), press the WPS button on the router, then press and hold the Wireless button on the printer.
• Keep it pressed until the wireless light starts blinking, and wait for it to stabilize, indicating a successful connection.

Check Router Settings:

• Ensure that your router’s settings allow the printer to connect. Check that MAC address filtering is not enabled, as this can block devices from connecting.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,