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‎03-11-2025 04:00 AM

HP Recommended
Product: HP DeskJet 2710e All-in-One Printer

I'm unable to connect printer to my new wifi connection

Category:
1 REPLY 1

‎03-14-2025 09:15 AM - edited ‎03-14-2025 09:16 AM

HP Recommended

Hi @Kingleo87, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

1. Turn on your printer and make sure it is in a ready state.

2. Restore Network Settings:

Press and hold the Wireless button (🛜) and the Cancel button (❌) from the printer control panel together for three seconds.

3. Connect to Wi-Fi:

Using HP Smart App: Download the HP Smart app on your device, open it, and follow the prompts to add your printer and connect it to your Wi-Fi network.

 

You may refer to this document - HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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