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HP Recommended
HP M201dw
macOS 10.15 Catalina

Hello. I have been having a recurring issues with my HP M201dw printer. I've had it for a couple of years at it has worked perfectly until recently. For some reason the printer is unable tp detect the wireless network. The router is only 40 feet away on the same floor but it can't detect it. Today I performed a factory reset on the printer, download the newest drivers and also the HP Smart software. After this the printer connected to the network and I was able to start printing wirelessly. Within a few minutes the blue WiFi light began to flash again. I ran a network test and the printed report indicates that it cannot detect the network. I also cannot find the network in the WiFi setup on the printer. Any advice would be greatly appreciated. 

1 REPLY 1
HP Recommended

@DSTAVS

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


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