• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎09-20-2023 10:38 AM

HP Recommended
Operating System: Other

HP Officejet 8610 all in one printer does not

find network. All iPhone, iMac, tablet and Mac air devices find network. I have reset printer to factory settings. I have powered off all devices and powered back on in order of xfinity router, phone and laptop, connected them to network, then powered on printer and it still does not locate network. Also tried manual input of network, but it still does not find it. Any suggestions on how to get this printer to find network?

Tags (1)
Category:
1 REPLY 1

‎09-23-2023 06:29 AM

HP Recommended

Hi please kindly check and see the serial number of the printer this physically on the printer then please kindly check and see if the printer serial number matches on the screen.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->