Printer not printing

[18421]

I need help.  My printer is not printing.  Is there a phone number I can speak to someone?

[18421]

does anybody care?

[Pallipurath]

Hi @18421,

Welcome to the HP Support Community.

Thank you for posting your query.

I am sorry to hear that your HP printer is not printing, here are some potential solutions to troubleshoot the issue:

Check Printer Connectivity:

• Ensure your printer is connected to the proper network or connected via USB properly.
• Verify the network connection by checking the network settings on the printer control panel.

Check Printer Status:

• Make sure the printer is turned on and there are no error messages on the printer display.
• Check for any warning lights or error codes on the printer.

Check for Paper Jams or Low Ink Levels:

• Open the printer and check for any paper jams or stuck paper.
• Verify that there is enough ink in the cartridges. Replace any low or empty cartridges as necessary.

Set Your Printer as Default:

• In Windows, go to "Printers & Scanners," select your HP printer, and set it as the default printer.

Update/ Reinstall Printer Drivers:

• Check the HP website for any driver updates for your specific printer model.
• Consider uninstalling and reinstalling the printer drivers if updating doesn't resolve the issue.

Take care and have an amazing day!

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Regards

Pallipurath.