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Common problems for Connectivity Issues
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Microsoft Windows 10 (32-bit)

HP DeskJet 2800eseries and Windows 10 ( extended use till 2027)

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

What's the router model?

 

Can try a wireless reset and then use the HP app to setup and connect printer to the network again?

 

These resources will be useful:

Reset wireless :

https://www.youtube.com/watch?v=1WWqNB8h2SE

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPiYDbIGBt9q7ov9H9v26_PM

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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