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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 8600

My printer was working fine and then all of a sudden it no longer communicates with my computer on the network.  It is still connected to the network but no longer communicates with my computer.  I have tried tuning them both off and on.  I have also disconnected the power cord.  Nothing helps.  Can anyone help?

1 REPLY 1
HP Recommended

@JRC100

 

Welcome to the HP support community.

 

Are you getting error messages while printing?

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

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