Printer not working

[Mery28]

Printer is printer error on pc it’ll print from iPhone

already Reset. And the router

[Jay_G24]

Hi @Mery28,

I'd like to help!

I understand you are facing a printer error.

To assist better -

What device are you using the printer with, a Windows computer or Mac? 

What is the exact error on the computer?

Let me know!

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[Noalani]

Hi,

I am using my IMac 28 - inch 

Click print and nothing happens on my computer says: HOLD for Authentication.

itsʻs stuck on that nothing prints. This is the first time this has happened. very frustrating not being able to print.

[Jay_G24]

Thank you for getting back to me.

'Hold for Authentication' on your print job in the print queue on your Mac, it is likely the wrong password is stored in your Apple Keychain. To fix this: Click the 'refresh' icon for your print job. Enter your username and password, then tick the box 'Remember this password in my Keychain'

Hope this helps!

Keep me posted!