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Almost every time I want to print a document from my Macbook Pro which is located two feet from my HP 5320 Officejet I am told Printer cannot be found. I then have to find the printer on my Macbook which will say it is connected. I then have to delete this printer and try to restore it, his can take an hour or so before the previous printer is recognised and re-installed. Sometimes this will then print perfectly normally for a maximum of a few days before I have to do the same all over again. Does everyone else have the same problem. I cant wait to get rid of this printer, cancel my ink contract and buy one that works.

1 REPLY 1
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Hello @michaellambert, Welcome to the HP Support Community. 

 

Thanks for reaching out about your query regarding the HP Officejet 5320 printer. 

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

 

To help us get started on resolving your issue, could you please try a few troubleshooting steps provided below so that I can assist you further?

1. Could you please let us know if there was any recent change done to the network (Wi-Fi)?
2. Also please let us know how far the printer is and the Wi-Fi.

 

Take care and have an amazing day!

I'm an HP Employee.


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