Printer not working

[Hobo1232]

Continous blinking wireless blue light

[Rachel571 · Accepted solution]

Hi @Hobo1232,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

A continuously blinking wireless blue light on your printer typically indicates that the printer is having trouble connecting to the wireless network. Here are several steps you can follow to troubleshoot and resolve this issue:

Basic Troubleshooting Steps:

Check Network Connection:

• Ensure that your wireless router is working properly.
• Make sure the printer is within range of the wireless router.
• Verify that other devices can connect to the wireless network.

Restart Devices:

• Turn off your printer, router, and computer.
• Wait for about 30 seconds.
• Turn on the router and wait for it to fully boot up.
• Turn on the printer and let it reconnect to the network.
• Turn on your computer and check the connection.

Reconnect to Wireless Network:

• On your printer, go to the wireless settings menu.
• Select your network name (SSID) and enter the password if required.
• Follow the prompts to reconnect the printer to the wireless network.

Reset Wireless Settings:

• On some printers, you can reset the wireless settings to factory defaults.
• Refer to your printer’s manual for specific instructions on how to do this.

Firmware Update:

• Check if there is a firmware update available for your printer.
• Updating the firmware can sometimes resolve connectivity issues.

Advanced Troubleshooting Steps:

Check for Interference:

• Ensure there are no physical obstructions or electronic devices between the printer and router that could cause interference.

Check Printer IP Address:

• Make sure the printer has a valid IP address.
• You can usually find this in the network settings menu of the printer.
• Compare the IP address of the printer to those of other devices on the network to ensure it’s on the same subnet.

Reconfigure Network Settings:

• Sometimes reconfiguring the network settings can help.
• Use the printer’s built-in menu or the software that came with the printer to reconfigure the network settings.

Printer Software Reinstallation:

• Uninstall the printer software from your computer.
• Download the latest version of the printer software from the HP website and reinstall it.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support