Printer offline-change in internet provider

[sarmay88]

Does someone have a phone number for HP support? I need someone to walk me through getting my printer back online

[Meghana_10]

@sarmay88, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP DeskJet 4132e All-in-One Printer.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

Thank you for sharing the details. Please follow the steps below to help connect your printer successfully:

1. First, uninstall the HP Smart app from your mobile device. Next, press and hold the Wireless button on the printer for approximately 5 seconds, until the blue light begins blinking.

2. Once done, reinstall the HP Smart app (please ensure you install the correct app) and add the printer as a new device.

3. Before starting the setup, make sure that Bluetooth and Location Services are enabled on your mobile device. Then, follow the on-screen instructions in the app to complete the connection.

If you need any further assistance, please feel free to reach out—we’re happy to help.

I hope this helps!

Take care and have an amazing day! 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Meghana