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‎05-06-2023 02:12 AM

HP Recommended
Product: HP OfficeJet Pro 8024 All-in-One Printer

Hi, I have upgraded my wifi  to BT full fibre complete wifi which includes a wifi disc.

Since upgrading i have been having issues with printer being offline even though it is connected to the wifi. Now I have identified the cause but dont know how to fix it.

Basically if I switch off the wifi disc the printer is available and I can print, the moment I switch on the wifi disc it is no longer available.

I have tried updating to the latest drivers, set it to a static IP (different to the wifi dsic) and removing and adding the printer back to the wifi. I have also checked to see if the printer has switched connection to the wifi disc and it hasnt. 

Has anyone got any suggestions, thanks in advance?

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