Printer offline

[tmacminor66]

Message Built-In network capabilities have been disabled.  Contact your network administrator.

[Echo_Lake]

@tmacminor66

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,

I understand you are getting the error Built In-Network Capabilities have been disabled on your printer.

• Did you make any changes to your printer?
• What are the troubleshooting steps you have tried so far?
• When was the last time it worked fine?

Let's try restoring the network to defaults on your printer and check if it helps.

1. Touch (right arrow), touch Setup, and then touch Network. Touch Restore
Network Defaults, and then select Yes. A message appears stating that the
network defaults have been restored.

2. Touch (right arrow), touch Setup, select Reports and then select Print
Network Configuration Page to print the network configuration page and verify
that the network settings have been reset.

If the issue still persists try performing a semi-full reset on your printer and check if it helps. Since the steps to perform a semi-full reset is confidential, I will send you the steps in a private message.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.