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Common problems for Connectivity Issues
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‎03-23-2023 07:47 PM - last edited on ‎03-24-2023 10:28 AM by

HP Recommended
Product: HP OfficeJet 4650 All-in-One Printer

Having trouble with a HP Officejet 4650 all in one printer. I uninstalled and reinstalled  printer software and drivers. I have used the printers Wizard setup to connect to the network. The HP desktop is connected to the Wi-Fi. The PC states the printer is offline. How do you fix this issue?

1 REPLY 1

‎03-25-2023 09:46 AM

HP Recommended

Hi @Slim20,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Perform the steps from this document which says offline printer in Windows or macOS

 

Update the firmware by selecting the current OS: Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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