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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎11-05-2026 01:55 PM

HP Recommended
Product: HP DeskJet 4130e All-in-One Printer
Operating System: Microsoft Windows 11

Hi, 

Good evening

My internet Wi-Fi name and password have changed. How can I update them on my printer?

Thank you very much for your help in advance.

Kind regards

Hamid

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2026 04:31 PM

HP Recommended

Hi @sharooz,

Thanks for posting. When the Wi-Fi name or password changes, the DeskJet 4130e has to be reconnected to the new network.

Option 1 – Restore Wi-Fi setup mode and reconnect with the HP app

  1. Restore Wi-Fi setup mode using the button combination for the DeskJet 4100e series in this HP document: https://support.hp.com/us-en/document/ish_3967769-3956733-16
  2. On your Windows 11 PC, open the HP app (https://123.hp.com) > Add printer and follow the steps. The printer needs a 2.4 GHz network.

Option 2 – Clean re-add in Windows

  1. Settings > Bluetooth & devices > Printers & scanners > select the DeskJet 4130e > Remove.
  2. Restart the PC, printer and router, then add it again from the HP app.

Let me know how it goes!

I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
Did this reply help? Click the "Yes" button below to say thanks.
Did it solve your problem? Please click "Accept as Solution" so others with the same issue can find it.
Please keep the conversation in the thread and never post personal data (serial number, email, phone or address).

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-05-2026 04:31 PM

HP Recommended

Hi @sharooz,

Thanks for posting. When the Wi-Fi name or password changes, the DeskJet 4130e has to be reconnected to the new network.

Option 1 – Restore Wi-Fi setup mode and reconnect with the HP app

  1. Restore Wi-Fi setup mode using the button combination for the DeskJet 4100e series in this HP document: https://support.hp.com/us-en/document/ish_3967769-3956733-16
  2. On your Windows 11 PC, open the HP app (https://123.hp.com) > Add printer and follow the steps. The printer needs a 2.4 GHz network.

Option 2 – Clean re-add in Windows

  1. Settings > Bluetooth & devices > Printers & scanners > select the DeskJet 4130e > Remove.
  2. Restart the PC, printer and router, then add it again from the HP app.

Let me know how it goes!

I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
Did this reply help? Click the "Yes" button below to say thanks.
Did it solve your problem? Please click "Accept as Solution" so others with the same issue can find it.
Please keep the conversation in the thread and never post personal data (serial number, email, phone or address).

Was this reply helpful? Yes No

‎11-05-2026 05:29 PM

HP Recommended

Hi,

As you mentioned, I need to set up the printer again.
I hadn't considered that.
Thanks for pointing it out.
Thank you very much for your kindly help.

Kind regards

 

Was this reply helpful? Yes No
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